Man and Van Removals

"Took my deposit and did not show up. The one star reviews that the owner is angrily replying to are the real reviews. DO NOT SEND ANY MONEY, THIS COMPANY IS A SCAM. [EDIT] Finally got through after phoning all day, he claimed he had meant to call me, but hadn’t been able to yet… He’d read my review though."

"This company are appalling - please please do not use them. I did a detailed video call with where I showed everything in our home, including the inside of all cupboards. We are tidy, minimalists and yet they sent a van half the size we needed on the day and nowhere near enough packing materials. This left us with no choice but to pay an additional £550 in cash for a second van which did not arrive until after our house sale had completed- meaning we were breaking the law by still being in the property. We had paid to have our stuff packed as we have a toddler and I mentioned in advance of moving day I was concerned that there wouldn’t be enough time in the morning for them to pack everything and asked if they could please come at 7am but they in fact arrived at 8:45. They didn’t send enough boxes so I ended up going round local shops to collate boxes on the day and packing up lots of the stuff myself as once their staff went for lunch I discovered cutlery drawers, kitchen shelves and a bathroom cupboard still full that they hadn’t packed. They threw the majority of our stuff into bin bags with categories all mixed together instead of packing it in boxes which was a nightmare to organise at the other end. Our sideboard got broken and a number of smaller items damaged. Not the service you expect if paying for professional packing. After all this, they refused to leave the property until my husband paid an additional £300 as a tip ontop of what had already been paid. The main point of contact was intimidating and pushy, and we felt bullied. This company assessed and quoted the job yet we ended up being forced to pay almost double the original quote on the day. Most of which they insisted was given in cash which felt very dodgy. When my husband and I sent polite emails to the management about our experience the following week asking to discuss what had happened all emails went ignored for 2 weeks now. A thoroughly upsetting experience. I would especially avoid this company if you are a woman or older person moving on your own or with children as it’s frightening to have men refuse to leave your house late at night until you make a large payment. My husband made the payment as we felt we had no choice with a distressed young toddler who needed to get to bed after an unnecessarily long and difficult day but the fact the management haven’t even acknowledged our complaint since is shocking. There is zero aftercare once they have your money"

"Review I had a great experience with A Man with a Van. The service was efficient and well organised from start to finish. The mover was very pleasant, friendly, and genuinely went out of his way to make the whole process easy and stress-free. Everything was handled with care and nothing felt like too much trouble. I would definitely recommend them and would happily use their services again."

"I recently employed the services of Man & Van removals. I had an upright piano picked up from Pontardulais ,Swansea & delivered to Llantwit Major.Heavy piano wasn't the easiest item to shift. Made it look easy. First class service. Good communication. I highly recommend!!. Thanking you!!."

"Ram and his team were fantastic. They moved a house full of furniture, white goods, boxes and extras, long distance for us. Excellent communication from Ram throughout the whole process. They turned up on time and work diligently and methodically to ensure everything was packed safely and unpacked it brilliantly at the other end. They were polite, respectful and friendly, at a great price too. It was a real pleasure to have them during a stressful move. I would highly recommend Ram and will definitely use him again. Thank you very much."